Flourish HQ was founded on a simple observation: the difference between support that ticks boxes and support that changes lives is how well you know the person. We've seen what good support looks like — and what it feels like when it's missing.

So we deliberately stay small. Every person we support gets genuine attention from people who know them — not a rotating roster and a reference number.

"Good support isn't complicated. It's consistent, respectful, and built around the person — not the paperwork."

The team behind Flourish

Adelaide-based · SA-wide

A small, dedicated Adelaide team supporting people with physical, psychosocial, intellectual and neurological disability. We know the NDIS — and we put people first.

NDIS Practice Standards and Code of Conduct
Current police checks and relevant qualifications
Professional indemnity and public liability insurance
Pricing follows the NDIS Pricing Arrangements

Getting started

Three gentle steps

No pressure, no obligation — just a conversation to begin with.

Get in touch

Call, email or use the forms below. We respond to every enquiry within two business days.

We meet you

A relaxed conversation about your goals, your plan and what support could look like for you.

Support begins

We agree on a plan together, start your supports, and review them as your needs change.

Our commitment

What you can always expect

Respect and dignity

We treat every person with courtesy and respect, at all times.

Openness and honesty

Clear, timely communication about funding and what to expect.

Your choices come first

We build your supports around your life, not the other way around.

Privacy protected

Your information is handled in line with the Privacy Act 1988.

Responsive and reliable

We show up when we say we will, and we follow through.

Safe and protected

We protect the people we support from abuse, neglect and discrimination.

The Flourish standard

What you can hold us to

We'll never publish invented testimonials. When families share their words — with their consent — they'll live here. Until then, here's what you can expect from us, in writing.

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You'll be listened to before anything gets planned — your goals set the agenda, not our forms.

Our promise

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We turn up when we say we will. If something changes, you'll hear it from us first.

Our standard

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The same familiar faces, who remember the small things that matter to you.

Our way

Service area

Adelaide-based, with statewide reach

Our home base is Adelaide's north-east. Support work and in-home services run across metro Adelaide and surrounds, and support coordination is available statewide — much of it works well by phone and video, and we travel where it makes sense. Not sure about your area? Just ask.

Metro Adelaide Adelaide Hills Fleurieu Peninsula Barossa Valley Yorke Peninsula Eyre Peninsula Riverland South East SA All regional areas

Stylised map — home base Adelaide, support coordination statewide

Community

Monthly social lunch

Once a month, participants, families and the Flourish HQ team share a meal at an accessible venue around Adelaide. No agenda and no paperwork — just good food and connection.

Held once a month at venues around Adelaide
Participants, carers and family members all welcome
Venue details shared with registered attendees

Common questions

Frequently asked questions

Who can use Flourish HQ's services?

We welcome NDIS participants who are plan-managed or self-managed, across metro Adelaide and regional South Australia. If you're not sure how your plan is managed, get in touch and we'll help you work it out.

How much do services cost?

Our pricing follows the current NDIS Pricing Arrangements and Price Limits, and adjusts automatically in line with NDIS price catalogue updates. We're always upfront about costs before any service begins.

How quickly will you respond to a referral?

We respond to every referral and enquiry within two business days. For urgent referrals, please call us directly on 0477 882 504.

Which areas do you cover?

We're based in Adelaide, with support work and in-home services across metro Adelaide and surrounds. Support coordination is available statewide by phone, video and travel by arrangement. If you're not sure whether we cover your area, call us — we'll give you a straight answer.

Can I change or end services later?

Yes. Service agreements stay in place only while you want them — you can change your supports or end an agreement with written notice at any time. We also review your services with you at least annually.

Get in touch

Make a referral or send an enquiry

Both forms send directly to our team — no email app needed. We reply within two business days.

For clinicians, planners & support coordinators

Make a referral

Refer a participant to Flourish HQ. We'll be in touch within two business days to make sure we're the right fit.

Referrer name *

Organisation

Referrer email *

Referrer phone *

Participant first name *

Participant last name *

NDIS number (if known)

Plan management type *

Services required *

Participant location / suburb *

Additional notes

Sent securely to our team. Prefer email? admin@flourishhq.au

For participants, families & general enquiries

General enquiry

Not sure where to start? Have a question about our services, funding or how we work? We'd love to hear from you.

Your name *

Phone *

Email address *

I am a…

What can we help with?

Your message *

Preferred contact method

Sent securely to our team. Or call us on 0477 882 504.

Careers

Work with us

We're always interested in hearing from passionate, values-driven people with experience in disability support. If you care about doing this work properly, we'd love to meet you.

Express interest

Call Refer Enquire